nagad88 bd Terms and Conditions

General Introduction

1.1 Scope of Agreement

These terms and conditions ("Terms") form a binding agreement between nagad88 bd ("Platform", "we", "us") and every individual who uses its services ("User", "you"). By accessing, registering on, or using any service of the Platform, you are considered to have read, understood, and agreed to each point of these Terms.

1.2 Age Restriction

All services of nagad88 bd are available only to individuals aged 21 or above. At the time of registration you must confirm that you are at least 21 years old. If the age verification process establishes that a user is underage, the relevant account will be closed immediately and any funds or benefits held in that account will be forfeited.

1.3 Changes to Terms

We reserve the right to modify, add to, or remove any part of these Terms at any time. A notice will be posted on the platform for significant changes. Continued use of the service after any changes will be taken as acceptance of the updated Terms.

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Account Registration and Management

2.1 Registration Process

To open an account on nagad88 bd you must provide accurate and complete information. The name, mobile number, and other details submitted at registration must be your own. If an account is registered with incomplete or false information, we may suspend or cancel that account at any time.

2.2 One Person, One Account

Each person may open only one account. If the same person operates multiple accounts — under any name or identity — every such account will be cancelled and any associated bonuses and winnings will be forfeited. If different members of the same household use separate accounts from the same device or IP address, this must be reported to us.

2.3 Account Security

It is entirely your responsibility to keep your account login details confidential and to protect them from unauthorised access. If you suspect any unauthorised use, notify our support team immediately. Sharing account credentials with any third party is strictly prohibited.

2.4 Identity Verification (KYC)

For withdrawals above a certain amount or in specific circumstances, we may request a national identity card or other documents for identity verification. If you do not cooperate with this process, we reserve the right to temporarily suspend the account.

Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: if someone deposits ৳1,000, a bonus of ৳2,000 will be added, bringing the total balance to ৳3,000. The wagering requirement for this ৳2,000 bonus is ৳2,000 × 10 = ৳20,000. This amount must be wagered before the bonus funds can be withdrawn.

4.2 General Bonus Terms

• Bonuses are available only to eligible users; claiming the same bonus from multiple accounts is prohibited.
• Bonus funds cannot be withdrawn directly; they remain locked in the account until the specified wagering requirements are met.
• If artificial or coordinated betting intended to exploit bonuses is established, the account will be cancelled.
• Each promotion has its own terms; it is every user's responsibility to read those terms before accepting a bonus.
• Bonus claims are limited to a specific time period; expired bonuses will be cancelled automatically.

4.3 VIP Cashback Program

nagad88 bd offers weekly cashback across three VIP tiers: Bronze — up to 0.3%, Silver — up to 0.5%, and Gold — up to 0.8%. Cashback is calculated on the total net loss for the week at the applicable rate. Example: if a Silver member has a net loss of ৳20,000 in one week, they will receive ৳20,000 × 0.5% = ৳100 cashback.

Liability and Dispute Resolution

6.1 Limitation of Platform Liability

nagad88 bd endeavours to operate its services as continuously and accurately as possible. However, our liability for issues caused by technical errors, internet disruptions, or third parties is limited. We are not liable for losses caused by temporary service interruptions.

6.2 User's Own Responsibility

You understand that gambling is entertainment, but that financial loss is possible. It is entirely your responsibility to play with full awareness of that risk. We advise following our responsible gaming guidelines and provide support for those who feel they are losing control.

6.3 Dispute Resolution

If a dispute arises over a transaction or game result, please first contact our support team via 24/7 live chat or email. We provide assistance in both Bengali and English. The window for raising a dispute is generally limited to 30 days from the date of the relevant event.

6.4 Applicable Law

These Terms will be interpreted in accordance with applicable law. In any legal dispute, both parties will first attempt to reach a resolution through discussion.

Responsible Gaming Commitment

9.1 Our Commitment

nagad88 bd believes that entertainment can be enjoyed only when it remains within control. We therefore offer self-exclusion, deposit limit setting, and break facilities. For more details on these features, please read our responsible gaming guidelines.

9.2 Protection of Minors

Anyone under the age of 21 may not use this platform. Parents and guardians are advised to use parental control software to prevent underage family members from accessing the platform.

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Miscellaneous Provisions

10.1 Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully effective. The nearest enforceable provision under applicable law will apply in place of any invalid part.

10.2 Transfer of Rights

You may not transfer any of your rights or obligations under this agreement to a third party without our prior written consent. nagad88 bd may transfer this agreement when necessary.

10.3 Language

These Terms are written in Bengali. In the event of any dispute, the Bengali version will be considered the definitive version.

10.4 Contact

If you have any questions about these Terms, please contact us via 24/7 live chat or email. You can also visit our Frequently Asked Questions page for answers to common queries.